Premium White Gold & Gemstone Jewelry | Luxury Collections
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RETURN POLICY

At Noble Gems, we are committed to your satisfaction. We carefully select and craft each piece of jewelry to match our highest standards of artistry and purity. Nonetheless, we appreciate you may sometimes wish to return or exchange an item.

1. Return Period
We gladly accept returns made within 30 days of delivery, provided the item is in its original condition, unworn, and undamaged.

2. Return Process
To start your return:

Step 1: Contact us directly first.
Email: [email protected]
Phone: +1 (605) 555-6128

Step 2: Provide your order number and a brief explanation for the return.

Step 3: Once we approve your return, we will provide you with instructions to send back your item safely.

3. Refund Method
Refunds will be processed back to the original payment method once we have inspected and approved your return. Please allow 5–10 business days for this process to complete.

4. Shipping Charges
If your return is due to defect or delivery damage, we will cover all return delivery expenses. If you are simply changing your mind, you will be responsible for return delivery.

5. Non-Refundable Items
We do not accept returns for:

Personalized or custom jewelry

Final sale or marked-down items

Earrings (for sanitary reasons)

6. Contact Us
If you have questions or need help with a return, please reach us directly:

Email: [email protected]
Phone: +1 (605) 555-6128
Address: 789 Pioneer Rd, Sioux Falls, SD 57104, USA

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